Effective Date: 01 January 2026
NEXORA INTERNATIONAL SDN. BHD. (1683952-U) ("NEXORA", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Company Name:
NEXORA INTERNATIONAL SDN. BHD. (1683952-U)
Head Office:
Selangor , Malaysia
Phone / WhatsApp:
+60 11-2585 7910
We may collect the following types of information:
This may include:
Full Name
Company Name
Email Address
Phone Number
Country
Shipping Address
Billing Address
Business Information
Payment Information (where applicable)
We may also collect:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Visited
Referral Sources
Cookies and Analytics Data
We use your information to:
Respond to your enquiries
Provide quotations
Process orders
Arrange international shipments
Improve customer service
Improve website performance
Verify customer identity
Prevent fraud and unauthorized activities
Send updates regarding products and services
Comply with legal obligations
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyse website traffic
Enhance user experience
Measure website performance
You may disable cookies through your browser settings; however, some features of the website may not function properly.
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
Shipping companies
Freight forwarders
Customs brokers
Payment service providers
Banking institutions
Government authorities where legally required
Professional advisors
Technology and website service providers
All third parties are expected to protect your information appropriately.
As an international trading company, your information may be transferred to countries outside Malaysia when necessary to:
Process orders
Arrange shipments
Complete customs documentation
Facilitate international trade
Communicate with overseas suppliers or customers
We take reasonable steps to ensure that your information remains protected during such transfers.
We implement appropriate technical and organisational measures to protect your personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
We retain your personal information only for as long as necessary to:
Fulfil contractual obligations
Meet legal and regulatory requirements
Resolve disputes
Maintain business records
Enforce our agreements
Once no longer required, your information will be securely deleted or anonymised where appropriate.
Subject to applicable Malaysian laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted
Withdraw your consent where applicable
Request restriction of processing
Object to certain uses of your information
To exercise these rights, please contact us using the details provided below.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Our website and services are intended for businesses and adults.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
If you choose to subscribe to our newsletter or marketing communications, we may send you information about:
New products
Promotions
Company news
Industry updates
Special offers
You may opt out of receiving marketing communications at any time by contacting us or following the unsubscribe instructions included in our emails.
This Privacy Policy is intended to comply with the applicable privacy and data protection laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA), where applicable.
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
Any updates will be posted on this page together with the revised Effective Date.
Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
NEXORA INTERNATIONAL SDN. BHD. (1683952-U)
Head Office:
Selangor, Malaysia
Phone / WhatsApp:
+60 11-2585 7910
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (Malaysia Time)
Last Updated: August 2026
