Effective Date: 01 January 2026
Welcome to NEXORA INTERNATIONAL SDN. BHD. (1683952-U) ("NEXORA", "Company", "we", "our", or "us"). These Terms and Conditions govern your access to and use of our website, products, and services. By accessing this website or placing an order with us, you agree to be legally bound by these Terms and Conditions. If you do not agree with these terms, please discontinue use of our website.
Company Name:
NEXORA INTERNATIONAL SDN. BHD. (1683952-U)
Head Office:
Selangor, Malaysia
Phone / WhatsApp:
+60 11-2585 7910
NEXORA INTERNATIONAL SDN. BHD. is a Malaysian import and export company specializing in supplying food products, agricultural commodities, consumer goods, industrial products, and other essential commodities to international markets.
Our products include, but are not limited to:
Palm Oil
Rice
Refined Sugar
Powdered Milk
Condensed Milk
Biscuits
Medical Gloves
Soap
Corn Snacks
Food & Beverage Products
Agricultural Commodities
Consumer Goods
Industrial Products
By using this website or purchasing from us, you confirm that:
You are at least 18 years of age.
You have the legal authority to enter into contracts.
The information you provide is accurate and complete.
We make every effort to ensure that product descriptions, specifications, images, and information are accurate.
However:
Product packaging may differ from website images.
Product availability may change without notice.
Specifications may vary depending on manufacturer requirements.
Product colors shown on screen may differ slightly from actual products.
All images are for illustration purposes unless otherwise stated.
All quotations provided by NEXORA are:
Subject to product availability.
Valid only for the period specified in the quotation.
Subject to changes in market prices, shipping costs, exchange rates, or supplier pricing.
Non-binding until confirmed in writing.
Orders become valid only after:
Written confirmation from NEXORA.
Agreement on pricing.
Confirmation of product availability.
Receipt of any required deposit or advance payment.
Acceptance by both parties.
We reserve the right to refuse or cancel any order at our sole discretion.
Unless otherwise agreed in writing:
Prices are quoted in the agreed currency.
Prices exclude taxes, duties, customs charges, insurance, and shipping costs unless expressly stated.
Prices may change without prior notice due to market conditions.
Payment terms shall be agreed upon before shipment.
Accepted payment methods may include:
Telegraphic Transfer (T/T)
Letter of Credit (L/C)
Other mutually agreed payment methods
Production or shipment may not commence until payment obligations have been fulfilled.
Delivery schedules are estimates only.
NEXORA shall not be liable for delays caused by:
Shipping lines
Customs clearance
Port congestion
Government regulations
Natural disasters
Force majeure events
Supplier delays
Risk of loss transfers according to the agreed Incoterms stated in the sales agreement.
Customers are responsible for ensuring compliance with all applicable import laws, licensing requirements, customs regulations, and product standards in the destination country.
NEXORA is not responsible for delays, confiscation, or rejection of goods caused by local import regulations beyond our control.
Customers should inspect goods immediately upon receipt.
Any claims regarding:
Damaged goods
Missing items
Incorrect products
Quantity discrepancies
must be submitted in writing within 7 business days after delivery, together with supporting evidence such as photographs or shipping documents.
Due to the nature of international trade, returns are generally not accepted unless:
Incorrect products were supplied.
Products are proven to have manufacturing defects.
A written agreement has been made before shipment.
Refunds, replacements, or credits will be evaluated on a case-by-case basis.
All website content, including but not limited to:
Company logo
Product images
Product catalogues
Website design
Text
Graphics
Documents
Marketing materials
remains the exclusive property of NEXORA INTERNATIONAL SDN. BHD. unless otherwise stated.
Unauthorized use, reproduction, modification, or distribution is prohibited.
You agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or viruses.
Interfere with website functionality.
Copy website content without permission.
Our website may contain links to external websites.
NEXORA is not responsible for the content, accuracy, availability, or privacy practices of third-party websites.
To the fullest extent permitted by law, NEXORA INTERNATIONAL SDN. BHD. shall not be liable for:
Indirect damages
Consequential damages
Loss of profits
Business interruption
Loss of contracts
Loss of business opportunities
Loss of data
arising from the use of our website, products, or services.
NEXORA shall not be liable for failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to:
Natural disasters
Floods
Fires
Earthquakes
Epidemics or pandemics
War
Civil unrest
Government actions
Labour disputes
Transportation disruptions
Supplier failures
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection, use, and storage of your information as described in that policy.
We reserve the right to amend these Terms and Conditions at any time without prior notice.
Any updates will be published on this page together with the revised Effective Date.
Continued use of our website constitutes acceptance of the updated Terms and Conditions.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.
If you have any questions regarding these Terms and Conditions, please contact us:
NEXORA INTERNATIONAL SDN. BHD. (1683952-U)
Head Office:
Kuala Lumpur, Malaysia
Phone / WhatsApp:
+60 11-2585 7910
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (Malaysia Time)
Last Updated: August 2026
